A Structure for Cooperative Problem Solving in Bargaining Between Union And Mana
A Structure for Cooperative Problem Solving in Bargaining Between Union And Mana
James W Driscoll
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The second and third hypotheses identified potential problems for such undifferentiated groups. Their support in this study reaffirms the utility of more differentiated structures composed of specially elected union representatives and line managers rather than the industrial relations staff. In support of the second hypothesis, the union representative encountered two conflicting expectations. His constituents expected an adversarial stance, but an effective committee required trust, open comm...uni- cation, and consensual decisions. More specifically, committee membership required regular attendance in meetings with management representatives at the same time the union membership questioned any cooperation with manage- ment by its representatives. The union representative experienced conflict between these two roles (Katz and Kahn, 1966). In support of the third 14 hypothesis, the union representative reported considering withdrawal from the Committee, presumably as a means to resolve this role conflict.
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