A Survey of Current Trends Inthe Sic Use of Executive Support Systems
A Survey of Current Trends Inthe Sic Use of Executive Support Systems
David W De Long
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Often, specific systems offer capabilities from a combination of the three classifications. "Office automation" generally means terminal -based access to functions such as electronic mail, calendaring and word processing. The executive's terminal is usually networked to others in the company, although in four of the twelve firms in this category executives were using stand-alone personal computers (See Exhibit II). Office automation applications are generally designed to make the executive more... efficient, and do not provide analytic capabilities. Although unreported in previous research (e. G. , Rockart/Treacy, 1981), the use of terminals for communication purposes (e. G. , electronic mail) appears now to be a significant factor in the evolution of ESS. - 6 "Status access" applications give a manager the ability to access a predetermined and preformatted set of reports through a terminal. The data used to generate status access reports may be updated hourly or quarterly depending on the particular system, but the significant thing about these reports is that their formats are static and the numbers of reports available is finite.
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