Answer Garden a Tool for Growing Organizational Memory
Answer Garden a Tool for Growing Organizational Memory
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In our eReader you can find the full English version of the book. Read Answer Garden a Tool for Growing Organizational Memory Online - link to read the book on full screen. Our eReader also allows you to upload and read Pdf, Txt, ePub and fb2 books. In the Mini eReder on the page below you can quickly view all pages of the book - Read Book Answer Garden a Tool for Growing Organizational Memory
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When the user selects one of the answers by clicking on the appropriate button, the next structured text node appears, and the user continues answering multiple choice branching questions until she finds the question and answer for which she is looking. There are a number of automatic placement options for the nodes.
In many cases, we expect this branching network to be a series of diagnostic questions like those an expert (or an expert system) might ask to diagnose a user's problem. It is impo...rtant that these questions be phrased in a way that users can understand them. For example, the questions should usually refer to symptoms the user can observe (e. G. , "Does the power light come on?"), not lo underlying causes or subtle distinctions only an expert can recognize (e. G. , "Does the disk whine sound normal?").
Some users, especially experts, may already know roughly where their question is answered and will not want to "click" their way down a long branching chain to find it. In these cases, users can select the "View tree" option in the conu-ol panel and see a tree (like the one shown in Figure 3) of the nodes in the branching network.
What to read after Answer Garden a Tool for Growing Organizational Memory?
You can find similar books in the "Read Also" column, or choose other free books by Mark S Ackerman to read onlineMoreLess
To quickly assess the difficulty of the text, read a short excerpt:
When the user selects one of the answers by clicking on the appropriate button, the next structured text node appears, and the user continues answering multiple choice branching questions until she finds the question and answer for which she is looking. There are a number of automatic placement options for the nodes.
In many cases, we expect this branching network to be a series of diagnostic questions like those an expert (or an expert system) might ask to diagnose a user's problem. It is impo...rtant that these questions be phrased in a way that users can understand them. For example, the questions should usually refer to symptoms the user can observe (e. G. , "Does the power light come on?"), not lo underlying causes or subtle distinctions only an expert can recognize (e. G. , "Does the disk whine sound normal?").
Some users, especially experts, may already know roughly where their question is answered and will not want to "click" their way down a long branching chain to find it. In these cases, users can select the "View tree" option in the conu-ol panel and see a tree (like the one shown in Figure 3) of the nodes in the branching network.
What to read after Answer Garden a Tool for Growing Organizational Memory?
You can find similar books in the "Read Also" column, or choose other free books by Mark S Ackerman to read onlineMoreLess
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