The book Confessions of a Call Center Gal: a Novel was written by author Lim, Lisa Here you can read free online of Confessions of a Call Center Gal: a Novel book, rate and share your impressions in comments. If you don't know what to write, just answer the question: Why is Confessions of a Call Center Gal: a Novel a good or bad book?
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Yesssssssss! Only six more minutes left, then I’m done for the day! I’m so euphoric that my shift is almost over that I’m humming a happy tune, “Heigh-ho! Heigh-ho! It’s home from work I go!” Ordinarily, I’d jab the Not Ready key five minutes before my shift ends, but not today. I’ve been written up for excessive Not Ready time, so I have no choice but to stay logged in. Only three minutes left. Two. One minute left. My index finger hovers over the Log Out button— Beep! “F#@!*&!#@!*!” I release ...a steady stream of profanity. “Thanks for calling Lightning Speed Communications. This is Maddy, how can I help?” “This is a relay call. My name is Amy and I’m a California relay service operator. Have you taken a relay call before?” I bash my head against the keyboard. “Yes I have,” I mutter, struggling to keep the impatience from my voice. I know it’s not this operator’s fault, nor is it the deaf caller’s. Honestly, I have nothing against the hearing impaired.
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