Construction Contract Administration, Montana Department of Transportation : Performance Audit Report 1998

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We found various controls are in place and are working to ensure statewide consistency with designated standards.
Areas Where Controls Could be Strengthened While we found controls were working, we identified areas where the existing management controls could be strengthened to improve CCA communications and process efficiencies. These areas include evaluating management staff and developing a field office manual.
Evaluations of Management Staff A management evaluation process is key for de-cen
...tralized operations to promote communications and ensure consistency.
However, periodic evaluations and performance appraisals are not conducted on CCA management staff. Evaluations have not been consistently conducted for all district administrators, district construction supervisors, and central office CCA management staff.
Key performance areas need to be evaluated in order to determine how well management staff are functioning in such areas as goal- setting, delegation of authority, review of subordinates work, and effective decision-making.


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