Decision Support Systems a Research Perspective

Cover Decision Support Systems a Research Perspective
Decision Support Systems a Research Perspective
Peter G W Keen
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7. 4 Summary There is not room here to discuss each adaptive link in Figure 1 in any detail. The preceding summary covers only a few is- sues relevant to research. Hopefully, Figure 1 constitutes a defini- tion of DSS development that clarifies what a DSS is and is not, and what actions and processes it involves. Each arrow represents a clear research area relevant to DSS practice.
8. The Task Context Figure 1 ignores the task to be supported. Obviously, a DSS can be built only if the designer
...understands the task at a level of detail sufficient to: (a) relate the task to the users' processes; (b) design the functions of the DSS; (c) by extension, relate the users' processes to the DSS functions.
-19- At present, methodologies for describing tasks, user pro- cesses and system functions are at too high a level to integrate the three components. For example, one may, classify an individual in terms of cognitive style (e. G. , intuitive versus systematic), classify the task as semi-structured and the system as an interactive retrieval system.


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