Electronic Communication And New Organizational Forms a Coordination Theory Ap
Electronic Communication And New Organizational Forms a Coordination Theory Ap
Kevin Crowston
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In other words, coordination theory does not make strong predictions about what should happen to any single organization that implemoits a new communication systems, although it does suggest what wall hapf)en in aggregate (Malone, et al. , 1987). For example, as mentioned above, market-like task assignment mechanisms have certain cost benefits, but are also susceptible to agency problems that must be addressed if A\ey are to succeed. Rattier than saying what must happen, the analysis suggests p...ossibilities which an informed manager can consider and modify as appropriate for the particulars of the organization. Therefore, the appropriate test for the theory is its utility for organization designers. Coordination theory is a success if those attempting to understand or redesign a process find it useful to consider how various dependences are managed and the implications of alternative Draft of 8/17/94 33 mechanisms. As an example, we are currently using these techniques to compile a handbook of processes (Malone, et al.
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