External Communication And Project Performance An Investigation Into the Role
External Communication And Project Performance An Investigation Into the Role
Ralph Katz
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As a result, it would appear that gatekeepers can have a strong impact on project members' ability to cornnunicate directly with external areas. Insert Table 5 About Here Consistent with earlier results (see Table 3), members of research projects do not face a communication impedance when communicating externally. Their extra-organizational communication is positively associated with project performance independent of the existence of gatekeepers. If anything, results in Table 5 suggest that ga...tekeepers might hinder the external communication of research project members. Gatekeepers, then, do not play an important information transfer role in the more universally oriented reserach projects; while they seem to play a vital role in the more locally defined development and technical service projects. To v*iat extent can supervisors of development and technical service projects substitute for gatekeepers in linking their units to external areas? Hypothesis 5 reasoned that while supervisors might have an advantage for intra-organizational communication, they face the sane communication impedance as their subordinates for extra-organizational coirmuni cation.
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