Field Hearing On Effects of Restructuring of the Postal Service Hearing Before

Cover Field Hearing On Effects of Restructuring of the Postal Service Hearing Before
Field Hearing On Effects of Restructuring of the Postal Service Hearing Before
United States Congress House Committee On Post
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Be that as it may, you mentioned that the Postal Service has been making efforts to improve working conditions in the Detroit area and that these are being made in response to employee com- plaints and your work sessions with them. Could you give me an example of how the working conditions for employees have im- proved for Detroit workers since restructuring?
Ms. Martin. The first example that I can think of is that when we were doing our town hall meetings, the one thing that was prevalent thr
...oughout all of the sessions was that our supervisors and our acting supervisors needed training in human relations skills. We have been doing a series of trainings. We train through the entire month of June — 1 week sessions, four of them. We have done the same in July. We have a session going on this week. That is one example. Another example would be that we have structured our different functional areas in such a way that John, Carl, and I get feedback from our managers about certain things that are going on.

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