Jcpenney Developing Seamless Operations in a Multi Platform Environment
Jcpenney Developing Seamless Operations in a Multi Platform Environment
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In our eReader you can find the full English version of the book. Read Jcpenney Developing Seamless Operations in a Multi Platform Environment Online - link to read the book on full screen. Our eReader also allows you to upload and read Pdf, Txt, ePub and fb2 books. In the Mini eReder on the page below you can quickly view all pages of the book - Read Book Jcpenney Developing Seamless Operations in a Multi Platform Environment
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Help desk staff escalated problems to appropriate ITCC technicians who solved the problem or, when they could not, prepared work lists for technical specialists who could fix them. The technical specialists updated the database as they worked on problems. The system could then fax out status reports in response to inquiries on open problems.
Network Management The network management system was the toughest component to tie into the automated problem management system. JCPenney had been moving t...o a TCP/IP architecture, but approximately 80% of its environment was still managed by SNA. In 1995 no single network management product managed both the mainframe and distributed environments. Thus, the firm relied upon multiple Element Management Systems (EMSs) to manage various networking technologies. The EMSs employed included: NetView to manage SNA, OpenView to manage TCP/IP, TNM-6000 to manage IDNX circuits, ComSphere 6800 to manage DSUs, and the Paradyne 5530 Analysis System to manage analog modems.
What to read after Jcpenney Developing Seamless Operations in a Multi Platform Environment?
You can find similar books in the "Read Also" column, or choose other free books by Jeanne W Ross to read onlineMoreLess
To quickly assess the difficulty of the text, read a short excerpt:
Help desk staff escalated problems to appropriate ITCC technicians who solved the problem or, when they could not, prepared work lists for technical specialists who could fix them. The technical specialists updated the database as they worked on problems. The system could then fax out status reports in response to inquiries on open problems.
Network Management The network management system was the toughest component to tie into the automated problem management system. JCPenney had been moving t...o a TCP/IP architecture, but approximately 80% of its environment was still managed by SNA. In 1995 no single network management product managed both the mainframe and distributed environments. Thus, the firm relied upon multiple Element Management Systems (EMSs) to manage various networking technologies. The EMSs employed included: NetView to manage SNA, OpenView to manage TCP/IP, TNM-6000 to manage IDNX circuits, ComSphere 6800 to manage DSUs, and the Paradyne 5530 Analysis System to manage analog modems.
What to read after Jcpenney Developing Seamless Operations in a Multi Platform Environment?
You can find similar books in the "Read Also" column, or choose other free books by Jeanne W Ross to read onlineMoreLess
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