Management Problems in Retail Grocery Stores

Cover Management Problems in Retail Grocery Stores
Management Problems in Retail Grocery Stores
Harvard University Bureau of Business Research
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In determining the location of the main sales counter and such accessories as scales, however, the delivery plans also must be taken into account. A store that delivers a large portion of its merchandise and ships it from the rear of the store finds it advantageous to have its main sales counter located at a point where the delivery orders can be made up rapidly. In such a store care is necessary to avoid blocking the approach to the main sales counter with merchandise or with delivery baskets....
In arranging the merchandise, it is a primary rule to have the entire stock of each article in one place. In a number of stores that were visited this rule was not observed. When merchandise came in, it was put upon the shelves wherever there happened to be a vacant spot, irrespective of any stock of goods of the same brand already on hand. The result was that small lots of one article would be found in three or four different places, and some of this stock was becoming stale: In general, customers can be served more rapidly and satis- factorily and goods can be bought more inteUigently if the entire stock of each article is kept in one place.


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