Overview of the User Needs Survey Research Project
Overview of the User Needs Survey Research Project
Robert M Alloway
The book Overview of the User Needs Survey Research Project was written by author Robert M Alloway Here you can read free online of Overview of the User Needs Survey Research Project book, rate and share your impressions in comments. If you don't know what to write, just answer the question: Why is Overview of the User Needs Survey Research Project a good or bad book?
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The response rate by company ranged from 83% to 97%. The response rate by department was 84% for Manufacturing, 86% for Finance, and 92% for Information Systems. The fact that we were able to use 98% of the questionnaires completed demonstrates that the questions were highly relevant to the managers ' work and insures the integrity of the representative sample. The responses of the user managers showed sophisticated dis- crimination; where they had negative opinions of one aspect of the I/S dep...artment, they did not allow that to cast a shadow over other aspects where the I/S department was doing comparatively well. Moreover, user managers did not overrate aspects where the I/S department performed. Comparatively well but could improve. Initial and subsequent data analysis revealed that the user managers not only took the questionnaire seriously but had sufficient I/S experience to evaluate the managerial issues studied. HISTORY OF THE PROJECT The questionnaire itself was carefully tested at each stage of its development.
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