The book Shop Systems was written by author Robert H Grant Here you can read free online of Shop Systems book, rate and share your impressions in comments. If you don't know what to write, just answer the question: Why is Shop Systems a good or bad book?
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Before explaining the workings of the follow-up system described, it will be of interest to outline briefly the conditions which were responsible for bringing it about. As previously mentioned, this sys- tem was introduced through necessity, and the same may be said of the changes which are made in many industrial establishments. When a factory is engaged in the manufacture of small tools or similar products, turned out in large quantities, a great many letters are re- ceived containing the vex...ing question, "When will you ship?" If these inquiries are not answered promptly and truthfully, the people v/aiting for the shipment of their orders will often be put to consider- able inconvenience, as it is likely that they have planned and laid out their work with such promises of shipment in view. If these promises 18 No. 139 SHOP SYSTEMS are not kept, the orders will frequently be cancelled or repeat orders, at least, will not be received by the manufacturer. It was due to the distrust created among prospective purchasers, through giving evasive answers to inquiries about dates of shipment, and failure to keep promises, which led to the development of this follow-up system.
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