The British Railway System: a Description of the Work Performed in the Principal Departments
The British Railway System: a Description of the Work Performed in the Principal Departments
J L Maclean
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The claims clerk should be chosen for a judicial quality of mind, not one who would too readily yield and pay, but one who, seeing that difficulties increase, by preventible delay, should have prescience to yield ere it be too late to effect compromise. The work in this department is not surrounded with such difficulties as in the goods department. It is, however, sufficiently onerous to call for skilful manipu- lation. The most serious of all claims in the passenger superintendent's hands are ...those made for compensation for personal injury. The time table department is a most important division of the superintendent's office work. The superintendent or his deputy indicates that certain trains are to come off or to be put on. Trains go in pairs, one up and one down, each corresponding with the other. If an up train is discovered to be running unremuneratively, it cannot be interfered with unless a down train can be dispensed with also, as the engines and carriages must return. It is accordingly no easy task so to arrange that the maximum of work may be got out of the engine and carriages with the minimum of work- ing expense.
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