The Human Factor in Business

Cover The Human Factor in Business
The Human Factor in Business
Rowntree, B. Seebohm (Benjamin Seebohm), 1871-1954
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E. , M. I. E. E.
104 THE HUMAN FACTOR IN BUSINESS MONDAY, September 21th.
9. 0 A. M. Breakfast. 1. 0 P. M. Luncheon.
There is no doubt that the steps described above have led the foremen and others to take a keener and more intelligent interest in their work, both on the technical and the personal side. They have been given an opportunity of understanding, much more fully than they did, the ideals of the directors as to the way in which authority should be exercised.
In concluding this section,
... I should like to say that some of the best ' welfare ' work in the Cocoa Works has always been done by foremen and managers. Many of them needed no help, either to develop their powers of leadership or their sympathy with the workers, and I am glad to take this opportunity of testifying to their work in this direction.
PART IV EDUCATION IN the ' good old days ' when factories were small, and industry was conducted by rule-of -thumb methods, success could be achieved without much attention to the intellectual training of either rank and file workers or administrative officials.


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