Top Priorities for the Information Systems Function
Top Priorities for the Information Systems Function
Robert M Alloway
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The question remains, however. What is the underlying "cause" of low I/S success? We have found that user managers and I/S managers rate overall I/S success as marginal. Further, based on the success ratings for the individual criteria, we found a general pattern which separates them into four groupings: tra- ditional technical, operations and control, I/S management, and managerial support systems development. In searching for some underlying dynamic that would explain these success ratings, w...e have explored three alternatives, each one focus- ing on possible differences of opinion between user and I/S managers. We have compared user and I/S manager ratings of success, importance, and performance, and we have found remarkable agreement. The implication of this is that we must look elsewhere if we are to find the underlying cause of low I/S success. It cannot be explained as a difference of opinion between I/S and user managers. What is the Underlying Cause of Low Success? 25 FOUND: THE "CAUSE" OF LOW SUCCESS To no avail, we have analyzed each of the possible differences between user and I/S opinions, hoping to find a significant difference that could cause the low success ratings for indi- vidual criterion and the I/S function as a whole.
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