User Managers Systems Needs

Cover User Managers Systems Needs
User Managers Systems Needs
Robert M Alloway
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This is a much fairer assessment of I/S than the 19% from Figure 14. We believe this is the proper perspective. However, as noted previously, it is not the most probable one. To the extent that user managers perceive only the 19%, the I/S department has a significant image problem. Failure to distin- guish among systems types and intended uses confounds this problem. For example, calling everything that runs on a com- puter an MIS reinforces the 19% viewpoint.
Figure 15 breaks out the 42% relev
...ant and appropriate systems by type. The differences are dramatic. There are 908 monitor systems frequently used by managers, but only 36% of them are both relevant and appropriate. In contrast, 83% of the analy- sis systems are relevant and appropriate to managers' impor- tant tasks. There are not very many analysis systems implemented (114) but their importance to a successful I/S department is undeniable.
This distinction by systems type is critical to understanding systems relevance and appropriateness, user demand for new systems, and to creating a successful new systems development strategy.


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