Utilization As a Dependent Variable in Mis Research
Utilization As a Dependent Variable in Mis Research
Andrew W Trice
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If utilization is treated as an independent variable affecting performance, then there are at least two ways in which it can be defined and measured. One is to identify the components of performance which are of interest and measure the facets of utilization which correspond to these components. For example, if we are interested in the effect of information technology on communication, then clearly we should focus on utilization of the communications-oriented features of a system as opposed to ...utilization of some other information systems function. Another is to use the theoretical factors which affect performance to suggest appropriate 15 operationalizations. These techniques can also be used in the case where the ultimate dependent variable is something other than performance, such as organizational structural change. It should be noted that the methods for measuring utilization as an independent variable are sometimes completely different from those used for measuring it as an dep>endent variable.
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